Privacy Policy

DMS Facility Services (“DMS”) is committed to protecting your privacy. This Policy applies to DMS’ collection and use of personal data in connection with our website, customer support and other services (collectively, the “Services”). For example, personal data may be collected if you are a customer, visit the website, or interact with us in person. The terms “personal data” or “personal information” refer to information that can reasonably identify an individual.

Personal Information We Collect

We collect personal data that you provide to us by using the website, submitting ‘Contact Us’ forms, sending us email, or otherwise interacting with us.

Use of Your Personal Information

We may use your personal information in the following ways:

• Information Requests: We send you information you request about DMS.
• Marketing Communications: We may contact you about stories, news, updates, and promotions, usually via email newsletter. If you would no longer like to receive such emails, please follow the “Unsubscribe” instructions at the end of each email. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request. To opt out of being contacted by any other communication methods, please contact us at 1.800.443.8677
• Compliance and Safety: We may use your personal data to comply with our legal obligations and to identify and remediate suspected or actual fraudulent activity or security incidents.
• DMS does not sell your or any site visitors’ personal information.

Information Collected from Children

The DMS website is a general audience site, and we do not sell products to children under the age of 13. DMS is compliant with all federal Children’s Online Privacy Protection Act (“COPPA”) requirements.

Links to and Embeds from Other Websites

For your convenience, we may provide links to other websites that we do not control. We also may embed content from other sites, such as YouTube videos that are hosted at YouTube.com. We cannot be responsible for the privacy practices of any websites not under our control and we do not endorse any of these websites, the services or products described or offered on such sites or any of the content contained on those sites.

Use of Cookies

A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website visit. Others may have an expiration date or may remain on your computer until you delete them.

We may use cookies for a number of purposes—for example, to maintain continuity during a user visit, to gather data about the usage of our website for research and other purposes, to store your preferences for certain kinds of information and marketing offers or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our website. To ensure we are publishing content customers need and want, DMS collects aggregated site-visitation statistics using Google Analytics cookies. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the website previously. We also utilize external Google Fonts hosted on Google’s font service, and web fonts may request IP addresses.

Our cookies will track only your activity relating to your online activity on this website, and will not track your other Internet activity.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser.

California Consumers

The California Consumer Privacy Act (the “CCPA”) affords California consumers additional privacy protections, including the right to know what information we collect, disclose, and sell, as well as the right to request correction or deletion of your data.

For a description of the data we collect and the categories of sources of such information, please refer to the “Personal Information We Collect” above. We use this data for the purposes outlined in the “Use of Your Personal Information” section.

DMS does not sell your personal information.

To make a consumer access request or request your data be deleted, please contact us at 1.800.443.8677 and we will verify your identity prior to fulfilling your request. Authorized agents may be used to submit rights requests, in which case we will take steps to verify your identity and confirm that the agent has authority to act on your behalf.

Web Accessibility Policy

DMS is committed to full website accessibility for all of our website visitors. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our online content. To ensure accessibility we:

1. Adopted a web accessibility policy.
2. Implemented training on web accessibility for our web editors.
3. Are in the midst of website development to meet WCAG 2.1 Level AA compliance that will meet the digital accessibility requirements imposed by Title III of the Americans with Disabilities Act (ADA).
4. Are planning in future to conduct annual accessibility audits and continually review this website to ensure we adhere to best practices in web accessibility.

Do you need assistance accessing something on our website? Contact us by telephone: 1.800.443.8677 For more information on web accessibility:

• ADA.gov
• Section508.gov
• EssentialAccessibility.com
• Accessible.org
• W3.org/WAI

Website Terms of Use

By interacting with the dmsfacilityservices.com website, you automatically agree to be subject by these Terms of Use in their entirety, without modification. A “user” may also include your representatives, agents, contractors, affiliates, and employees.

Prohibited Uses

This Terms of Use prohibits website users from:

• Leasing, selling, copying, sublicensing, transferring, or assigning any information, intellectual property, goods, or services provided on this site.
• Using this site for any illegal purpose.
• Gaining unauthorized access to DMS data or the data of other users.
• Altering, modifying, adapting, reverse engineering, decompiling, disassembling, or hacking DMS’s intellectual property.
• Altering or modifying another website to falsely imply that it is associated with this website.
• Using or exporting DMS’s information, products, or services in violation of U.S. export laws and regulations.
• Violating anyone else’s legal rights (for example, privacy rights) or any laws (for example, copyright laws) in the user’s jurisdiction.
• Using this website or DMS’s services to transmit content that could be deemed unlawful, threatening, harassing, racist, abusive, libelous, pornographic, vulgar, defamatory, obscene, indecent, or otherwise inappropriate, including any messages constituting or encouraging criminal conduct.
• Breaching, or attempting to breach, this website’s security systems and
• Enabling third parties to violate the Terms of Use

Service Interruptions and Updates

Any website can suffer either scheduled interruptions (for maintenance and upgrades purposes) or unintended shutdowns (for whatever reason). This Terms of Use reminds you of these possibilities.

Term, Termination, and Survival

This Agreement shall be effective as of the date (the “Effective Date”) you accept the terms herein or first access, download or use any of the services or information (collectively, the “Services”) on this site and shall remain in effect for so long as you use or access any of the Services (the “Term”). Upon termination of the Term, you shall no longer be permitted to use or access the Services. The terms herein that contemplate obligations after the Term, including but not limited to Prohibited Uses, Service Interruptions and Updates, Term, Termination, and Survival, Subscriber Data and Legal Compliance, Indemnification and Limitation of Liability, shall survive termination.

Subscriber Data and Legal Compliance

All information this website submits or transmits fully complies with the law and DMS will not be liable whatsoever for any user’s misuse of that data. DMS has the right to revoke or restrict any user’s access to this website in the event that the user violates these Terms of Use or any applicable law.

Users are the exclusive owners of their own personal information. DMS will not be held responsible for website users or other parties infringing upon any intellectual property rights of third parties.

Indemnification and Limitation of Liability

In the event that you violate any of the Terms of Use or applicable laws, then you will be responsible for indemnifying DMS for any losses or damages DMS incurs as a result.

Copyright

Research information and images may be used only for educational purposes and must cite DMS in documentation. No artwork, however, may be reproduced without written permission by DMS.

Changes to these Policies and Terms of Use

DMS may update these Privacy Policies and Website Terms of Use at any time and we will post any changes to this page. The most recent version of these Policies and Terms of Use is this version date:

Last updated August 18, 2022

How to reach us

Please contact us with any questions regarding these Privacy Policies and Website Terms of Use:

DMS FACILITY SERVICES
‍1040 Arroyo Dr.
South Pasadena, CA 91030

Tel: (800) 443-8677‍